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Post by bod on Aug 14, 2019 11:15:04 GMT
Ah is this a "I have a friend who" type thread? I find the BS topic interesting and I wonder how crt would be able to judge the safety of a boat without actually boarding it. No it as I actually have stated, I now have three friends that this has happened too. Just to clarify for magnetman, my boat is liscenced insured and has a safety cert. There hope that helps clear up your confusion. Kris, are your friends able to state exactly the reasons for the refusals? Do they have written contact with C&RT, this information would be most helpful in allowing the correct advice to be given.
Bod
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Post by kris on Aug 14, 2019 11:19:18 GMT
No it as I actually have stated, I now have three friends that this has happened too. Just to clarify for magnetman, my boat is liscenced insured and has a safety cert. There hope that helps clear up your confusion. Kris, are your friends able to state exactly the reasons for the refusals? Do they have written contact with C&RT, this information would be most helpful in allowing the correct advice to be given.
Bod
The reason given for refusal, was that the safety cert isn't valid. Even though they hadn't actually run out. This was done on the phone when applying to renew liscences so I don't think there is any written record.
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Post by Gone on Aug 14, 2019 11:28:06 GMT
Kris, are your friends able to state exactly the reasons for the refusals? Do they have written contact with C&RT, this information would be most helpful in allowing the correct advice to be given.
Bod
The reason given for refusal, was that the safety cert isn't valid. Even though they hadn't actually run out. This was done on the phone when applying to renew liscences so I don't think there is any written record. Was it stated by crt that they were ‘Not valid’ because there was not a full year remaining, or as an example, ‘Not valid’ because the boat had become non-compliant since the safety cert was issued?
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Post by kris on Aug 14, 2019 11:29:08 GMT
The reason given for refusal, was that the safety cert isn't valid. Even though they hadn't actually run out. This was done on the phone when applying to renew liscences so I don't think there is any written record. Was it stated by crt that they were ‘Not valid’ because there was not a full year remaining, or as an example, ‘Not valid’ because the boat had become non-compliant since the safety cert was issued? Give in you tell me ?
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Deleted
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Post by Deleted on Aug 14, 2019 11:29:53 GMT
Kris, are your friends able to state exactly the reasons for the refusals? Do they have written contact with C&RT, this information would be most helpful in allowing the correct advice to be given.
Bod
The reason given for refusal, was that the safety cert isn't valid. Even though they hadn't actually run out. This was done on the phone when applying to renew liscences so I don't think there is any written record. Sounds to me that the computer system that the 'Customer Service' people are using is probably flawed rather than any change of policy by CRT management. If I was trying to help I'd be looking for someone who could/would check that out - who that someone is I don't know, but worth persevering if you can.
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Post by kris on Aug 14, 2019 11:33:15 GMT
The reason given for refusal, was that the safety cert isn't valid. Even though they hadn't actually run out. This was done on the phone when applying to renew liscences so I don't think there is any written record. Sounds to me that the computer system that the 'Customer Service' people are using is probably flawed rather than any change of policy by CRT management. If I was trying to help I'd be looking for someone who could/would check that out - who that someone is I don't know, but worth persevering if you can. So why has it only started happening in the last year or so? The fact that one of my friends insisted that legally they had to liscence his boat as long as the safety cert is in date and he got his liscence, makes me think they are just chancing their arm as per usual.
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Post by Deleted on Aug 14, 2019 11:39:41 GMT
Sounds to me that the computer system that the 'Customer Service' people are using is probably flawed rather than any change of policy by CRT management. If I was trying to help I'd be looking for someone who could/would check that out - who that someone is I don't know, but worth persevering if you can. So why has it only started happening in the last year or so? The fact that one of my friends insisted that legally they had to liscence his boat as long as the safety cert is in date and he got his liscence, makes me think they are just chancing their arm as per usual. Maybe they are chancing there arm, I don't know. There is a possibility that your friend who insisted he was right spoke to someone who knew what they were doing and could override the system - if the database logic still remains wrong though this will still cause wrong info to be reported by the computer system so problems keep cropping up.
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Post by kris on Aug 14, 2019 11:48:46 GMT
So why has it only started happening in the last year or so? The fact that one of my friends insisted that legally they had to liscence his boat as long as the safety cert is in date and he got his liscence, makes me think they are just chancing their arm as per usual. Maybe they are chancing there arm, I don't know. There is a possibility that your friend who insisted he was right spoke to someone who knew what they were doing and could override the system - if the database logic still remains wrong though this will still cause wrong info to be reported by the computer system so problems keep cropping up. What are you trying to prove?
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Post by Deleted on Aug 14, 2019 11:53:14 GMT
Maybe they are chancing there arm, I don't know. There is a possibility that your friend who insisted he was right spoke to someone who knew what they were doing and could override the system - if the database logic still remains wrong though this will still cause wrong info to be reported by the computer system so problems keep cropping up. What are you trying to prove? Nothing! Was just trying to help you explore what you could do to help your friends.
Never mind, I'll go back into my stable.
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Post by lollygagger on Aug 14, 2019 12:06:39 GMT
The answer seems to be phone them up and read them their own "rules"?
Obviously with such clear "rules'" nobody should have to do this. It does sound suspiciously like crt would like to change "at the time " to " for the period of the license", probably merely to save them having to badger people into getting a mid license BSS and save some office time. But rules is rules, I wouldn't appreciate having to organise an early bss to get a license I was already entitled to just to save some office jockey a few minutes. What a cheek!
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Post by kris on Aug 14, 2019 12:08:45 GMT
The answer seems to be phone them up and read them their own "rules"? Obviously with such clear "rules'" nobody should have to do this. It does sound suspiciously like crt would like to change "at the time " to " for the period of the license", probably merely to save them having to badger people into getting a mid license BSS and save some office time. Bit rulrs is rules, I wouldn't appreciate having to organise an early bss just to get a license I was already entitled to just to save some office jockey 5 minutes. What a cheek! Exactly, a month or under I can kind of understand, but six months just seems out of order. You can bet it's to save cart money.
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Post by Gone on Aug 14, 2019 12:09:45 GMT
Was it stated by crt that they were ‘Not valid’ because there was not a full year remaining, or as an example, ‘Not valid’ because the boat had become non-compliant since the safety cert was issued? Give in you tell me ? I have no idea, I thought you may have asked the reason why when discussing it with them hence my question.
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Post by lollygagger on Aug 14, 2019 12:13:59 GMT
Stand by for the license terms one is forced to agree with to change.
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Post by kris on Aug 14, 2019 12:15:36 GMT
Stand by for the license terms one is forced to agree with to change. Just remember you only agree to them under duress.
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Post by kris on Aug 14, 2019 12:16:29 GMT
I have no idea, I thought you may have asked the reason why when discussing it with them hence my question. I only know what I've been told, but I know it happened.
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