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Post by tadworth on Nov 11, 2016 11:36:49 GMT
I thought you deserve a laugh, this bolloux was on an email I received from CRT today.
"Service Mission To facilitate, direct and guide the Trust on creating a customer centric business, building on and improving the Trustβs service proposition into a cohesive approach. To provide direct service operations; innovate process improvements to provide a basis for better service to our customers whilst creating efficiency within the Trust; to improve service delivery skills within the Trust and lead by example; to use customer information to ensure our customers have a targeted, exceptional and efficient service experience at every touchpoint."
It seems like real words but how ever many times you read it your still baffled. I have had tins of alphabetti spaghetti that made more sense.
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Post by JohnV on Nov 11, 2016 12:43:26 GMT
I thought you deserve a laugh, this bolloux was on an email I received from CRT today. "Service Mission To facilitate, direct and guide the Trust on creating a customer centric business, building on and improving the Trustβs service proposition into a cohesive approach. To provide direct service operations; innovate process improvements to provide a basis for better service to our customers whilst creating efficiency within the Trust; to improve service delivery skills within the Trust and lead by example; to use customer information to ensure our customers have a targeted, exceptional and efficient service experience at every touchpoint." It seems like real words but how ever many times you read it your still baffled. I have had tins of alphabetti spaghetti that made more sense. Among the plethora of other things they need to learn, it seems, that how to make a genuine statement of intent should be added
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Post by patty on Nov 11, 2016 12:52:42 GMT
I thought you deserve a laugh, this bolloux was on an email I received from CRT today. "Service Mission To facilitate, direct and guide the Trust on creating a customer centric business, building on and improving the Trustβs service proposition into a cohesive approach. To provide direct service operations; innovate process improvements to provide a basis for better service to our customers whilst creating efficiency within the Trust; to improve service delivery skills within the Trust and lead by example; to use customer information to ensure our customers have a targeted, exceptional and efficient service experience at every touchpoint." It seems like real words but how ever many times you read it your still baffled. I have had tins of alphabetti spaghetti that made more sense. Someone has researched and worked very hard to create a statement that is inclusive of all the buzz words used in todays Mission Statements
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Post by markhez on Nov 11, 2016 13:00:33 GMT
"And lead by example" ....which is why workboats always get moored on waterpoints or lock landings, hardly leading by example!!!
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Post by IainS on Nov 11, 2016 13:00:56 GMT
But are they doing any blue sky thinking?
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Post by cuthound on Nov 11, 2016 13:09:37 GMT
But are they doing any blue sky thinking? That must be old hat by now. it had been in use for ages when I retired 3 1/2 years ago, along with "low hanging fruit", "gaining traction", "nailing jelly to the wall" and "helicopter view".
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Post by tonyqj on Nov 11, 2016 13:22:40 GMT
More modern ones include... We need air cover on this (Management need to take a look) What is the ask here? After someone has been sacked β sorry, βtransitionedβ β they tend to leave a βperson-shaped holeβ in the βlandscape of key actionablesβ. Can we take this offline? (Let's talk later in private)
And on, and on...
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Post by bodger on Nov 11, 2016 13:24:30 GMT
sounds like every mission statement (and job description) I have come across in the last 20 years.
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Post by Deleted on Nov 11, 2016 14:48:55 GMT
But are they doing any blue sky thinking? I was wondering if they were doing any "blue string thinking" perhaps CRT could consider mooring their vessels with proper rope rather than cheap split film polypropylene rubbish. Rant over
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Post by tonyqj on Nov 11, 2016 15:13:58 GMT
But are they doing any blue sky thinking? I was wondering if they were doing any "blue string thinking" perhaps CRT could consider mooring their vessels with proper rope rather than cheap split film polypropylene rubbish. Rant over There I was, on the Coventry approaching Atherstone when a boater coming the other way shouted "watch out for the workboat up ahead". Two minutes later another boater said exactly the same thing. When I went around the next bend there was the skip workboat right across the canal. I stopped, pulled it to the bank and replaced BW's eight inches of poly with a few feet of old rope of my own. I think I was more annoyed at the boaters who had obviously just nudged it out of the way with a 'Not my problem' attitude than I was with BW for only having 8" of blue string.
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Post by cuthound on Nov 11, 2016 16:46:18 GMT
I thought the reason CRT use tatty blue string was because if they used quality rope, then some scrote would nick it.
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Post by tonyqj on Nov 11, 2016 16:56:01 GMT
I thought the reason CRT use tatty blue string was because if they used quality rope, then some scrote would nick it. Probably. Hopefully CaRT can afford a few extra inches.
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Post by Deleted on Nov 11, 2016 17:33:29 GMT
Are we allowed innuendo on here?
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Post by tonyqj on Nov 11, 2016 18:06:12 GMT
Are we allowed innuendo on here? Of course No fluffy bunnies permitted
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Post by Deleted on Nov 11, 2016 18:28:18 GMT
I thought the reason CRT use tatty blue string was because if they used quality rope, then some scrote would nick it. Probably. Hopefully CaRT can afford a few extra inches. Maybe CRT could consider using chains?
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