Deleted
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Post by Deleted on Mar 10, 2017 17:09:59 GMT
Ignoring the nonsense to return to the thread......
What concerns me is that C&RT (who's primary business is to manage the waterways and be the licensing authority) don't know who has, and who has not paid for a mooring.
If they can err on something as simple and basic as this, and the mistake is only discovered when the 'victim' points it out, what else are they getting wrong?
It undermines confidence in them don't you think?
And I'm getting tired of the excuse "oh it can all be resolved with a quick e mail". Having paid our dues aren't we entitled to expect them to KNOW we have, without having to remind them.
Rog
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Post by thebfg on Mar 10, 2017 18:46:33 GMT
maybe the best tactic is, if you have a valid mooring arrangement, to let the process go nearly all the way and then draw their attention to the mooring agreement. why should you waste your time doing their administration for them? It is probably valid to have a standard form letter reply including a statement that you are your own legal representative and you will charge costs, at the rate of £X per hour for your time, plus £Y for every message letter or email you have had to generate in reply to their enquiries. they would soon get the message and pull their socks up if several people did this in unambiguous cases that never need to get to court. Worth a go. Maybe just a reply of "No I am not moving" That would set them off.
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Post by TonyDunkley on Mar 10, 2017 19:00:25 GMT
This whole system they use is now in meltdown. In my view, it's time it was sorted. Denise Yelland has constantly supported the use of this system and should perhaps now be sacked. It's crap, and has been from day one. Three years down the line, and its still crap. What was once a leisure based stress free pastime, now becomes a constant harassment based one. It's ridiculous and unnecessary. I'm considering a petition on the issue. As far as I can see, in addition to being filled by complete gumps, just about every senior managerial position within C&RT is either utterly pointless or, at the very least, under occupied and serving no real purpose. It is my belief that Dense Yelland, along with her equally aggressive and stupid sidekick Paul Griffin, is one of the prime movers behind the unlawful and pointless Section 8 actions that C&RT are continually wasting so much money on. For what it's worth, you can count on my active support in anything that could rid us of her, preferably along the rest of the like minded non-entities who are responsible for or influence the operation of the so-called, and inappropriately named 'Enforcement Team'. As for their administrative systems and methods, I would never have thought it possible to create such an ineffective and shambolic mess if I hadn't had first hand experience of it. The e-mail below is a good example of C&RT admin at work. It was sent to me yesterday after I had taken out a new PBC [the mis-named C&RT 'Rivers only Licence'] on behalf of Andy W over the phone. I had tried earlier, as an applicant, rather than the owner of the boat, to get the PBC through the online Licensing facility, but that wouldn't accept entries of changes to payment, mailing address and mooring details that the system assumed and entered itself based on the Index No. and details of the boat : - Dear Mr Anthony Dunkley
CONFIRMATION THAT YOU HAVE SOLD YOUR BOAT
Boat HILDEGARD
Index No 45205
We are contacting you to let you know that we have been advised that Andy Wingfield has taken ownership of your boat.
If this is not correct, please contact us within two weeks to reverse the transfer. If we do not hear from you, we will assume that the information given to us is accurate and amend our records accordingly.
Please contact us using the details below to request a refund for any unused months remaining on your Canal & River licence.
Please note that Gold licences are non-refundable, as per the licence terms and conditions.
Yours sincerely,
Boat licensing Team
PO Box 162 Leeds LS9
. . . . . almost beyond belief, is it not ?
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Post by bargemast on Mar 10, 2017 21:21:19 GMT
It would be beyond belief if the mail had come from somewhere else, a place that has people working for them that know what they're talking about.
This mail came from C&RT, so I believe it, as as far as I've been able to see from their posted emails here, they know nothing, and probably even less than nothing.
Peter.
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Deleted
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CRT, wtf?
Mar 10, 2017 23:22:47 GMT
via mobile
Post by Deleted on Mar 10, 2017 23:22:47 GMT
Wtf .Tony dunkley was only licensing my boat Wtf
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CRT, wtf?
Mar 11, 2017 9:02:55 GMT
via mobile
Post by phil70 on Mar 11, 2017 9:02:55 GMT
This whole system they use is now in meltdown. In my view, it's time it was sorted. Denise Yelland has constantly supported the use of this system and should perhaps now be sacked. It's crap, and has been from day one. Three years down the line, and its still crap. What was once a leisure based stress free pastime, now becomes a constant harassment based one. It's ridiculous and unnecessary. I'm considering a petition on the issue. As far as I can see, in addition to being filled by complete gumps, just about every senior managerial position within C&RT is either utterly pointless or, at the very least, under occupied and serving no real purpose. It is my belief that Dense Yelland, along with her equally aggressive and stupid sidekick Paul Griffin, is one of the prime movers behind the unlawful and pointless Section 8 actions that C&RT are continually wasting so much money on. For what it's worth, you can count on my active support in anything that could rid us of her, preferably along the rest of the like minded non-entities who are responsible for or influence the operation of the so-called, and inappropriately named 'Enforcement Team'. As for their administrative systems and methods, I would never have thought it possible to create such an ineffective and shambolic mess if I hadn't had first hand experience of it. The e-mail below is a good example of C&RT admin at work. It was sent to me yesterday after I had taken out a new PBC [the mis-named C&RT 'Rivers only Licence'] on behalf of Andy W over the phone. I had tried earlier, as an applicant, rather than the owner of the boat, to get the PBC through the online Licensing facility, but that wouldn't accept entries of changes to payment, mailing address and mooring details that the system assumed and entered itself based on the Index No. and details of the boat : - Dear Mr Anthony Dunkley
CONFIRMATION THAT YOU HAVE SOLD YOUR BOAT
Boat HILDEGARD
Index No 45205
We are contacting you to let you know that we have been advised that Andy Wingfield has taken ownership of your boat.
If this is not correct, please contact us within two weeks to reverse the transfer. If we do not hear from you, we will assume that the information given to us is accurate and amend our records accordingly.
Please contact us using the details below to request a refund for any unused months remaining on your Canal & River licence.
Please note that Gold licences are non-refundable, as per the licence terms and conditions.
Yours sincerely,
Boat licensing Team
PO Box 162 Leeds LS9
. . . . . almost beyond belief, is it not ? This is a joke? right? Phil
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Post by lollygagger on Mar 11, 2017 9:26:14 GMT
If past performance is an indicator, Tony will now be prosecuted for not having a licence.
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Post by bodger on Mar 11, 2017 14:50:32 GMT
If past performance is an indicator, Tony will now be prosecuted for not having a licence. quite right too
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Deleted
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Post by Deleted on Mar 11, 2017 15:01:19 GMT
Dickhead. (A wash and a shave wouldn't go amiss), what a scruff.
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CRT, wtf?
Mar 11, 2017 15:26:39 GMT
via mobile
Post by lollygagger on Mar 11, 2017 15:26:39 GMT
Dickhead. (A wash and a shave wouldn't go amiss), what a scruff. "Many boaters tell us it's too complicated". Er, I'd guess no they don't, it's very simple. He's made that up and has zero documented proof, I bet no a single mention of complexity. You can see it his delivery, he's not a born liar.
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Deleted
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Post by Deleted on Mar 11, 2017 15:36:52 GMT
"Dickhead. (A wash and a shave wouldn't go amiss), what a scruff." From the Katie Hopkins case: "Lawyer Mark Stephens, of Howard Kennedy, said: “People need to understand that being rude or defamatory on social media is permanent and indelible, and you can be sued." Did I say lifp? Yeh, but I've produced the evidence to justify my opinion, by putting up the vid.
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Post by TonyDunkley on Mar 11, 2017 15:59:02 GMT
As far as I can see, in addition to being filled by complete gumps, just about every senior managerial position within C&RT is either utterly pointless or, at the very least, under occupied and serving no real purpose. It is my belief that Dense Yelland, along with her equally aggressive and stupid sidekick Paul Griffin, is one of the prime movers behind the unlawful and pointless Section 8 actions that C&RT are continually wasting so much money on. For what it's worth, you can count on my active support in anything that could rid us of her, preferably along the rest of the like minded non-entities who are responsible for or influence the operation of the so-called, and inappropriately named 'Enforcement Team'. As for their administrative systems and methods, I would never have thought it possible to create such an ineffective and shambolic mess if I hadn't had first hand experience of it. The e-mail below is a good example of C&RT admin at work. It was sent to me yesterday after I had taken out a new PBC [the mis-named C&RT 'Rivers only Licence'] on behalf of Andy W over the phone. I had tried earlier, as an applicant, rather than the owner of the boat, to get the PBC through the online Licensing facility, but that wouldn't accept entries of changes to payment, mailing address and mooring details that the system assumed and entered itself based on the Index No. and details of the boat : - Dear Mr Anthony Dunkley
CONFIRMATION THAT YOU HAVE SOLD YOUR BOAT
Boat HILDEGARD
Index No 45205
We are contacting you to let you know that we have been advised that Andy Wingfield has taken ownership of your boat.
If this is not correct, please contact us within two weeks to reverse the transfer. If we do not hear from you, we will assume that the information given to us is accurate and amend our records accordingly.
Please contact us using the details below to request a refund for any unused months remaining on your Canal & River licence.
Please note that Gold licences are non-refundable, as per the licence terms and conditions.
Yours sincerely,
Boat licensing Team
PO Box 162 Leeds LS9
. . . . . almost beyond belief, is it not ? This is a joke? right? Phil It does look and sound like a joke, I agree, but I can assure you, it's completely genuine !
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